Superior afternoon This really is my next working experience with AA. Exactly the same time very last I went thru exactly the same predicament with my baggage.
I have put in hours on the telephone looking to untangle a slip-up created in producing reservations with American Airlines on line. After undergoing all the techniques in reserving a flight for my family members of 3 (Brian, Marcela & Lorenzo Hawk) and incorporating my credit card no. to pay for The three flights, I did not get yourself a confirmation, but a window on my monitor Having said that “This web page can not be displayed”. I took that to necessarily mean the transaction did not undergo, so I started all once more with another travel company.
Experienced an online reservation set to go and when attempting to submit it told me to start more than – I called a agent at once and stated they may see the worth I was quoted but when refreshed when up $a hundred and twenty – Hard to feel that they might not stand by what they could see on-line – I ended up being forced to fork out the extra $120 because I essential Individuals specific flights – once more difficult to imagine they would not stand beside the online value – very highly-priced
The flight crew automatixallu created me Examine my bag even though thier have been many open overhead bins. See attached flight information. It would be awesome if they crew did bot noticed it wasnt thier fault and dont blame them.
At check in for flight 2356 my bag was considered by staff as outsized. Put in dimension check & was 1 inch to tall . My gripe- my partner with identical bag wasn't ( diff color) requested to dimensions Test. observed many definitely much too tall bags previous check pt. your losing $.
Ref: Ticket figures 0012320492735/2736. We had to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh as a result of health issues. I fully grasp we are able to use our tickets inside the year from date of acquire.
Right after this conversation, I´ve attempted to cancel our flight (obviously I didn´t wish to fly In this particular plane any longer), although the attendant organization brusquely warned us that If your aircraft was fixed, our luggage would go Using the aircraft! Even when I asked for more of 3 moments to obtain my luggage. Soon after +/- 3 hrs, In spite of lots of folks scared and concerned the airplane remaining towards Miami. As Every person during the airplane missing the relationship that may occur at 21: 30h, AA educated us that we might be reallocated in the following and final flight of your day, at midnight. Given The shortage of Area we facial area in the very first flight (from São Paulo), we experienced managed to book the seat 20, which there are no chair before us, so somewhat more Place with the legs. Which fell down as a consequence of these problems with the hold off. Arriving at the airport, they created us operate (the person of AA came in somewhat car or truck and mentioned to everyone Hurry up Men, hurry up) to your plane. After we arrived at the door the supervisor told us that we must go individual from the plane and that we missing the chair twenty. She advised us that she needed to different Other folks individuals to to Allow an adult with a child. Humorous no?? Exactly what does she wished?? My six a long time old boy traveling alone??? I just claimed that I wished to fly collectively, it was our previous day of vacation. I even take to become accommodated on the following flight, she just stated, no you'll fly In this particular 1, and all over again I read, your baggage will go on this flight. My son recognized what was talked about and begin to cry because he didn´t planned to be separated from one among us.
I am sorry to declare that our encounter at the AA counter in Newark was lower than stellar – Of The 2 shopper service reps in the counter helping passengers checking in, one particular focused her visit this page time to ONLY First-class passengers, and another female seemed to do as small as you can – also fast paced stressing about what Absolutely everyone else was performing – all except what she can be performing! As the road grew lengthier, the fewer fascinated she became, and her Mind-set was horrific – It took us significantly less time to get for the Airport than it did standing in line to check in! (around an hour or so with only 4 persons before us). By the point we stepped up on the counter – a new representative acquired on board – we had to “serene ourselves down” – you could think about how another forty or so people today started to really feel behind us! As you continually attempt to inform us, you “care” in regards to the passenger, and this personal could use a certain amount of Mind-set adjustment – or come across her An additional situation!
I can not obtain the grievance segment from the American Airlines Web site to operate. So Here is the only place i can discover to article my info ahead of mailing it for the cooperate Business.
I just lately flew to Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. One of several stewardesses was a woman named Kim who were a stewardess for some time on American. I was flying with my daughter and her 4 month previous newborn and had numerous stick with it bags as well as a bag for that pumping and nursing bottles. Kim was wonderful, such an awesome help with many things in the course of our journey including although not limited to acquiring within the flight, obtaining the bags in to the overhead compartments, getting us things we needed in the flight and receiving out on the flight with our bags.
She was excellent and I hope she is to the flight up coming spet when I am heading back to St Thomas Many thanks Mike
I traveled not long ago with your airlines and expert a distress on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Operating and because of my asthma it absolutely was sizzling And that i felt amusing.
On May perhaps 21, 2016 I was on a flight 1087 from Dallas to Atlanta. At some time in the course of that flight I felt Ill and was trying to rise up, even so, I passed out And that i don't don't forget anything else. I had been out on the ground and learned later on that there were professional medical private on the aircraft who assisted me. I used to be taken to your clinic and was admitted. I was inside the clinic till some checks ended up finished and was instructed which i perhaps experienced a seizure, currently being discharged on Tuesday evening. I had to vary my flight again to Oklahoma Metropolis as they felt I wanted to get the medication in my system just before flying. I want to thank the flight attendants, those professional medical individuals about the plane who took excellent treatment of me and all of those traveling who participated in some way to be sure that I used to be O.
I have already been to the cellphone for three hours endeavoring to resolve an issue where my bag was split open up and my belongings lacking.